COVID WITHDRAWAL & CANCELLATION POLICIES
Arcos Journeys Abroad is applying a “Sign up now - Pay later” policy while the COVID pandemic persists.
Arcos is running select programs for 2021 and encourages participants to apply. At the same time, we also want our participants and their families to feel confident that they are not assuming any unnecessary financial risks. With that in mind, and working closely with our in-country partners, we can offer an extension for the final payment deadlines for 2021 to 14 days prior to start date.
Should a participant withdraw due to COVID past the 14 day deadline, and before the official program start date, any potential refund will have to be calculated. At that time it may not be possible to recover certain fees such as tuition, when applicable. There might be other unrecoverable costs such as housing and other program-related expenses. A refund will be calculated for any recoverable costs and will be communicated to the participant and their family within one week.
The non-refundable deposit ($200) policy remains to cover administrative costs
If the withdrawal is due to COVID, 100% of the deposit can be deferred to any future program within 1 year
If the withdrawal is due to COVID, 100% of the deposit is transferable to another participant
These policies and terms supersede our standard Company Policies for 2021 programs.